Ira Vohra, M.D. at 1 Brookhill Square South in Sugarloaf, Pennsylvania

Customer Reviews about Ira Vohra, M.D.

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  I'm so disappointed in this practice today. I have had a couple of root canals done in the past with them and always had a good experience. This time I'm pregnant and needed a root canal, I called there office ahead of time to tell them and they said they can still do the root canal, In fact they have done several for pregnant woman! They said all I needed was a referral from my obgyn, so I did just that! My apt was at 915am and I arrived 15mins early , I handed my referral to the front desk as soon as I arrived, and seen her walk back to hand it to a nurse. After waiting for an hour , I finally got called back, the nurse sat me down and said she need to do X-rays and left the room, then came back in the room to say I didn't have a referral for X-rays , I told her I did, but she said the referral needed to say that, I told her when I called a month ago I wasn't told I need to have the referral itemized for each step of my treatment I was just told I needed a referral and that's what I got. She said I needed to go back to the waiting room and they would contact my obgyn to get it. After waiting even longer I walked up to the front desk to see when I would be finally getting this root canal done and they said they still didn't get the referral from my doc yet . I told them I called a month ago, and they didn't state this to me when i called , also they had my referral as soon as I walked in their door and waited over an hour to tell me it wasn't good enough , they have no respect for my time even though I have respect for their time arriving early and calling ahead to make sure I had what I needed, if they need more on the referral they should have noticed that and called my obgyn during the hour they had me sitting there waiting! I took time off work to have this done, they showed no respect for me at all and no kindness even though I was a repeat customer , they dropped the ball big time and instead of admitting to their mistakes all they did was blame it one me and my obgyn Doctor. They should have stated exactly what they needed on the referral when I called a month ahead to go over it with them and they didn't! It was clearly their fault, not mine or my obgyns , it's like ordering a steak at a restaurant but not telling the cook how you would like it done then blaming the cook! They lost a patient, and I have referred people to them in the past as well and I will never again reefer them. I work in customer service and give nothing but the best service and respect to my customers especially my repeat customers and I expect nothing less then the same done for me!
  September 15, 2017

  by Jamie Loving

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About Ira Vohra, M.D. in Sugarloaf